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Professional Services for Targeted Expertise

Smart Way to
Augment Staff

 

No matter how experienced your staff, you may encounter situations where you need additional expertise for a short time. That’s when Panasas® Professional Services can help.

Our experts work closely with yours to evaluate, architect, integrate, and manage the best possible storage solution.

From implementing basic product configurations to optimizing complex, distributed enterprise-class storage systems, Panasas storage engineers provide the in-depth knowledge and experience you need for fast, reliable, and seamless access to data.

MyPanasas

Scope of Professional
Services Engagements

 

Our services professionals work with you to define specific requirements. A statement of work captures the agreed-upon scope of the engagement and drives the contracting process.

After the contract is in place, our engineers work closely with your staff, essentially functioning as an extension of your IT team for the duration of the project.

Five Types of Professional Services Engagements

System Installation

Seamlessly integrate the Panasas ActiveStor® scale-out network-attached storage (NAS) solution into your computing environment.

Health Assessment

Evaluate the configuration and state of every storage component to ensure reliable performance and high availability.

System Relocation

Safely and predictably relocate your Panasas storage system over any distance while reducing risk and minimizing downtime.

System Recertification

Ensure your Panasas system is production-ready and eligible for support (required for systems not covered by Panasas support, purchased used, or transferred from another organization).

Custom Services

Choose custom professional services to meet your unique needs. Examples include migrating data, clearing up performance bottlenecks, and benchmarking storage or application input-output.

Contact Panasas Support

Panasas customers and partners can reach our support team at MyPanasas or by calling any of our toll-free numbers.

North America

Toll Free
1.888.PANASAS (726.2727)
support@panasas.com

International

Direct Dial
+1.412.323.6439
support@panasas.com

International technical support

Directory